The ultimate goal of our quality management system is total customer satisfaction. At AAFI we seek feedback from our customers in order to better understand their requirements and expectations. We use this feedback to formulate the quality components of our continuous improvement effort.
We also conduct regular formal management reviews of key processes, systems and quality metrics. Our quality acceptance and delivery performance rating remains consistently above 95%.
Our Quality Assurance Department utilizes state-of-the-art inspection equipment which includes coordinate measuring machines, optical comparators and laser scanners.
All of our inspection personnel are well trained on this equipment as well as the advanced quality techniques used extensively throughout our processes.
The AAFI commitment to continuous improvement ensures that we provide our customers with cost effective solutions without sacrificing quality. This commitment has resulted in AAFI being placed on many preferred supplier lists.